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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emmett Iris

Emmett Iris

August 27, 2024

5  out of  5
rating by Emmett Iris
"They are GREAT. 🐐 Extremely informative, transparent and honest. I was very impressed with their service. If you're fed up with other people, give them a try. ☺️"
We responded:
"Emmett, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Matt "
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Ron

May 24, 2024

5  out of  5
rating by Ron
"Exceptional customer service and support on quoting policy. Experienced and knowledgeable on policies and providing impeccable support. Thx!"
We responded:
"Thank you for the 5-star review, Ron! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Matt "
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Tony TE

April 25, 2024

5  out of  5
rating by Tony TE
"Excellence in service and attitude. Thank you"
We responded:
"Thank you for your kind review, Tony! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Matt "
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Brandy McElroy

April 9, 2024

5  out of  5
rating by Brandy McElroy
"Ramiro is so helpful, flexible, and patient! He worked with me on getting my rv insured and made the process so smooth! I really appreciated his flexibility in our communication and working with my availability. Thanks Ramiro!"
We responded:
"Brandy, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Matt "
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Lily Roberts

April 2, 2024

5  out of  5
rating by Lily Roberts
"Matt and Ramiro have been great since I switched my policy over from another state a few years ago. I always get a timely and friendly response. I recently added home insurance to my policy and another vehicle. When we had a chipped windshield they had a great referral who got the job done. Thanks for the great support and service!"
We responded:
"Lily, thank you for your kind review and loyal business over the years! It is always our pleasure to be able to assist you with any of your insurance needs! - Matt "
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Tammy White

March 27, 2024

5  out of  5
rating by Tammy White
"Thank you Ramiro for making the transition so seamless! Looking forward to working together. Great customer service and the rates are awesome too!"
We responded:
"Tammy, we are always here to help and make the process as easy as we can! Thank you so much for the kind words and great feedback! -Matt"
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Sharon Patricia Meyer

March 21, 2024

5  out of  5
rating by Sharon Patricia Meyer
"I like the personable service I always get when I go into Matt's office or call on the phone. Everyone is very helpful and they always answer my questions in a professional and timely manner, which puts me at ease. I recommend them to anyone who needs insurance."
We responded:
"Sharon, thank you for your kind review and recommendation! I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Matt "
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Nicholas Nieves

March 13, 2024

1  out of  5
rating by Nicholas Nieves
"Unprofessional. Matt called and left me a voicemail saying they were not going renew my homeowner's policy a week before it expired. And I didn't even have claims. The 2 claims I put in were office errors vecause his office helpede submit claims I was not covered for and they were denied so could not renew. Due to his office negligence. I tried calling that back to clear it up. But Matt never returned my phone call extremely unprofessional I had to switch agents."
We responded:
"Nicholas, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers current, former and future are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service. I wish you the best in the future. - Matt"
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Justine Nichols

January 1, 2024

5  out of  5
rating by Justine Nichols
"Matt has been great to me this year! I got to sign up for great insurance that was way cheaper than my previous insurer and now I have better policy. Thanks for all you have done Matt!"
We responded:
"Justine, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Matt"
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casey belt

October 27, 2023

5  out of  5
rating by casey belt
"Chel Hicks is a amazing person, no matter what my issue is she tends to help me to the best of her abilities. She shows how much she cares about her customers and doesn’t allow me to feel like this is just a paycheck. Chel is the reason I chose to stay with Statefarm:)"
We responded:
"Casey, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Matt"
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Aidan Kilbane

August 4, 2023

5  out of  5
rating by Aidan Kilbane
"Have had some issues with State Farm in the past but when I called in Chel treated me like a VIP! If you’re looking to feel like the office will truly care for you as a customer this is the office for you! Great prices and even better service! Thanks Chel!"
We responded:
"Aidan, thanks for taking the time to share this! Really happy to hear that Chel offered such great service. I appreciate the feedback! - Matt "
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Garrett Sadler

July 20, 2023

5  out of  5
rating by Garrett Sadler
"Great agent!! Great team! Ask for Ramiro!! He is the best!"
We responded:
"Garrett, thank you for sharing your experience with Ramiro! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Matt "
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JC Dexter

February 2, 2023

5  out of  5
rating by JC Dexter
"I recently moved to Scottsdale from out of state and had switch everything over. Got a new car, sold a car etc. and Ramiro has been super helpful. Always quick to reply and an upbeat attitude which makes Insurance more fun!"
We responded:
"Thanks for the review, JC! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - Matt "
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Tamara D

January 28, 2023

5  out of  5
rating by Tamara D
"I had to get renter's insurance in a hurry and these guys really helped. Service was quick and accurate and best of all, I got a great rate. They helped again with a change of "interested party" when my complex changed their policy. Got it done the same day helping me avoid a fee. Highly recommend!"
We responded:
"Tamara, my team and I appreciate this awesome review from you and the trust you have in us. It’s an honor working you. I am so glad to hear that we were able to get you set up with renters insurance for a great rate. Please feel free to call or stop in anytime! - Matt "
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Jack Stone

November 4, 2022

5  out of  5
rating by Jack Stone
"Matt and his staff understand Customer Service. I have been with State Farm for over 50 yrs and no previous Agency has been as accommodating and informative as this Agency when it comes to my insurance needs. Matt has assembled an office of professionals that treat the customers with respect while offering the appropriate advice. It's a pleasure to do business with them."
We responded:
"Jack, thank you for this kind review! You're a top notch customer who deserves the best from us each day! Your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Matt"
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millie nelson

September 9, 2022

5  out of  5
rating by millie nelson
"The best customer service around. Knowledgeable, responsive staff. Always pleasant and happy to help. If you need a new policy or need help filing a claim they are there for you."
We responded:
"Millie, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! Call us anytime. - Matt"
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Karen Hemby

March 14, 2022

5  out of  5
rating by Karen Hemby
"I have been with Matt’s office for over 6 years. Matt and his staff have always been so helpful. They are always prompt and professional when I contact them. I have had a couple of claims and they did everything for me. It was such a pleasant experience. I know that Matt and his staff are always looking out for my car/rental insurance health. Thanks for being the best office I have ever worked with!"
We responded:
"Karen, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Matt"
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Robert Page

November 12, 2021

5  out of  5
rating by Robert Page
"Love these people, they take great care of and my car."
We responded:
"Robert, our team is always here to support you and your family! - Matt"
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Edward Vasquez

November 10, 2021

5  out of  5
rating by Edward Vasquez
"Ramiro always takes the time to discuss coverage options and questions I may have. Thank you for your professionalism and responsiveness."
We responded:
"Edward, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Matt"
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andrew mechenes

November 10, 2021

5  out of  5
rating by andrew mechenes
"Thank you Ramiro for the new policy! 👍🏼👍🏼"
We responded:
"Andrew, thank you for giving us the opportunity to serve your insurance needs! - Matt"
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Allen Coe

March 2, 2021

5  out of  5
rating by Allen Coe
"I work in a State Farm agency in Boulder. We work with high net worth clients that have homes in Boulder and occasionally Scottsdale to escape the cold weather. We exclusively work with this agency because we know our clients will be well taken care of. Thanks for all your help guys! :)"
We responded:
"Allen, Thank you very much for sharing such kind feedback with us! We're always happy to help anyone with their insurance needs! - Matt"
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Michael Manansala

February 3, 2021

5  out of  5
rating by Michael Manansala
"Matt is an awesome State Farm agent. Professional, patient and provides details on services. I highly recommend him to anyone. He will get you the best good deals."
We responded:
"Michael, I am so glad you have had a pleasant experience at our agency! We're grateful to have your business! - Matt"
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Andrew Gaytan

January 20, 2021

5  out of  5
rating by Andrew Gaytan
"Trudi, Ramiro, and Agent Matt are a great team. Having a disaster in your home is a very tough situation and after I had my large water loss they were there for me like a good neighbor! They held my hand every step of the way. If you’re looking for an Agency with great customer service, veteran knowledge, and simply someone who will put you first always, get insurance with Agent Matt Funicello!"
We responded:
"Andrew, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Matt"
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Mark Powell

September 8, 2020

5  out of  5
rating by Mark Powell
"Trudy is the best in the business."
We responded:
"Mark, Trudy is a shining star like you ! Thank you so much! - Matt"
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Kristalee D'Esposito

June 20, 2020

5  out of  5
rating by Kristalee D'Esposito
"We would absolutely recommend Matt Funicello with State Farm. We were so happy with our insurance experience with Matt, we did our mortgage through him too (and saved a TON of money)! He is thorough and quick to respond. Treats you like a person, instead of like a sale."
We responded:
"Thanks for such an awesome review Kristalee! We're lucky that with State Farm we're able to offer additional products like mortgages in addition to insurance. We appreciate your business! -Matt"